Venue Manager

Date Posted: September 01, 2026

Position: Venue Manager

Salary: $80,000 to $85,000 per annum plus superannuation

Hours: 38 hours per week

Mode: Full time / Permanent

Location: Exmouth WA

The Venue Manager role encompasses all day-to-day aspects of the Hotels Food and Beverage operations, ensuring the highest level of guest satisfaction, employee engagement and profitability.

The day-to-day duties of your role include, but are not limited to the following:

• Lead and inspire a diverse team of hospitality professionals, fostering a positive and collaborative work environment.
• Recruit, train, and develop staff to meet and exceed guest expectations.
• Conduct regular performance evaluations and provide constructive feedback.
• Ensure venue is consistently presented at its best.
• Manage entertainment program for the venue.
• Plan and execute a calendar of events.
• Ensure exceptional guest satisfaction by consistently delivering high-quality services.
• Handle guest concerns and complaints with empathy and professionalism, striving for resolution.
• Implement guest feedback to continuously improve the hotel's offerings.
• Develop and manage budgets, financial plans, and forecasts to maximize revenue and profitability.
• Monitor expenses, control costs, and implement strategies for revenue growth.
• Implement revenue management strategies to optimize room rates and occupancy.
• Oversee day-to-day Food and Beverage operations.
• Maintain high standards of cleanliness, safety, and maintenance throughout the property.
• Ensure compliance with all relevant health, safety, and hygiene regulations.
• Collaborate with the marketing team to develop and execute marketing plans to attract and retain guests.
• Build and maintain strong relationships with local businesses and tourism partners.
• Implement sales strategies to increase occupancy during peak and off-peak seasons.
• Act as a brand ambassador for Potshot Hotel within the local community.
• Ensure compliance with WA's hospitality industry regulations, including licensing and health and safety standards.

Any other reasonable duties as directed by Operations Manager or Directors.

The business expects you to hold the following qualifications:

• Approved Manager
• Responsible Service of Alcohol (RSA)
• TAB Compliance Certificate
• Australian Hotels Association (AHA), Western Australia (WA) Hospitality Hygiene for Food Handler's Course (mandatory qualification required from 8 December 2023). This qualification is required prior to commencing work at the resort.

These requirements are compulsory due to the nature of the role

Please note this position description is subject to change in accordance with the need of the business. We will endeavor to communicate any changes to you in a timely manner.